Recognising that something is wrong is an important first step, and seeking answers shows you're ready to make a change. Start by assessing your drinking habits—consider keeping a drink diary to track your consumption. Reflect on your goals: "What kind of relationship do I want with alcohol?" It's also helpful to seek support, not only from friends or family, but from clinical professionals. This way, when you're ready to make changes, you can do so confidently and safely. Ongoing counselling or joining a peer support group is highly recommended too—it can make a real difference in helping you sustain the positive changes you’ve made. Getting in touch with Lumera can be a great way to kickstart your journey.

Everyone is welcome to book and attend the services offered at Lumera. Whether you are seeking support for your alcohol or drug issue, or you are a family member seeking support for a loved one’s alcohol and drug issue, Jeff will carefully assess your individual needs and goals to tailor a pathway to best optimise your support.

For Employers and AOD professionals, we please ask that you complete a contact form so we can best determine how Lumera can support you.

You can find a full description of each service under “What We Do” within the website and booking application.

No, you don’t need a referral. Self-referral is more than fine. However, if you have shared your issue with a GP or mental health professional, a referral will assist Jeff when completing your assessment and indicate any areas of sensitivity. A referral will also enhance the shared care relationship aspect with your health care professional team. A referral form is provided for GPs in "What We Do".

Lumera is a fee-for-service provider. Prices are available via our bookings page on our website. Rebates are currently not available through Medicare, Private Health insurance, Workers compensation or NDIS.

Lumera is a fee-for-service provider. No rebates are currently available. Following assessment at Lumera, if a mental health admission or clinical detox admission is required, Jeff can help assist and support a referral to a private facility where you will be best using your private insurance cover.

Yes, Lumera provides all new clients with a complimentary 10-minute, no-obligation phone consultation. This consultation can be scheduled at a time that is convenient for you.

Absolutely! Support is vital in many people’s journeys, and we encourage it. However, we respect your privacy so away from your support person at the beginning of your appointment, we will discuss with you what information (if any) you would like withheld in the appointment.

Yes. Appointments are generally best in person. Videoconferencing is certainly available if you prefer. Telehealth appointments are also available.

If you are currently using alcohol or drugs in a problematic manner, an initial assessment will need to be completed in person so clinical observations and a withdrawal assessment can be performed.

We do not recommend any young children attending your appointment with you. The focus should be on you. You may not achieve your appointment goals with children in attendance. To risk not having to book another appointment, we recommend you arrange care for your children.

Yes! Our in-person office appointments are currently only available Monday – Friday within business hours. Telehealth and Video conferencing outside of these hours can be accommodated. Please fill in a contact form to explore suitable times.

If you are currently using Alcohol or drugs in a problematic manner, an initial assessment will need to be completed in person so clinical observations and a withdrawal assessment can be performed.

Yes, Lumera provides support for individuals who identify with grey area drinking. Our approach emphasises personalised care, assisting clients in examining their relationship with alcohol and developing strategies to regain control and enhance their well-being.

No, not always. If you are seeking support for your own alcohol or drug issue, Lumera will carefully assess your clinical requirements and tailor a recovery pathway that meets your needs and goals. If a detox is required, Jeff will help refer to a service that can provide a safe and supported detox.

No, Lumera will carefully assess your clinical withdrawal treatment requirements. If withdrawal treatment is indicated and a Home-Based Withdrawal is your preferred option, Jeff will help in referring you to an agency that offers this (if clinically suitable).

Yes, Lumera offers support for clients facing drug-related challenges alongside those dealing with alcohol issues. Our services are specifically designed to address various substance use challenges, providing personalised care tailored to each individual's unique circumstances and needs.

No, Lumera currently does not have medication prescribing options. We would recommend you consult with your GP, a Specialist Medical Officer, or Nurse Practitioner.

No, we work you at any stage of your journey. You would likely receive more benefit in attending the appointment without being under the influence of any alcohol or drugs. If you are using alcohol or drugs in a dependent manner, it’s important that we assess your clinical safety prior to you abruptly ceasing your substance use.

Not at this time. However, Lumera encourages participation in peer support groups like AA and SMART Recovery and helps connect clients to other group therapy programs.